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The phone system for scaling businesses

We understand that efficient communication is the backbone of every successful business. As your global onboarding partner for Aircall services, we specialise in seamless integration with HubSpot and monday.com, ensuring your teams communicate effectively, both internally and with your valued customers.

Aircall Australia: Official Onboarding Partner for Seamless Cloud Calling

Setting up a new phone system can be a headache: hardware delays, clunky configuration, teams stuck waiting to make their first call. As an official Aircall partner in Australia, upstream removes that friction, getting your business up and running on a cloud-based phone system built for how modern teams actually communicate.

We handle the full journey: setup, configuration, and ongoing support, allowing your team to spend less time managing a phone system and more time using it. 

Aircall
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Aircall Connected to HubSpot and monday.com

A phone system works best when it isn't siloed from the rest of your tech stack. Our integrations connect call data directly with HubSpot and monday.com, with every call, recording, and conversation history syncing automatically to the right contact, deal, or board. No manual logging, no switching systems mid-call, and your team has full context before they even pick up. 

Elevate Your Communication with Expert Aircall Integration

Seamless Workflow Synchronisation

Integration

Effortlessly connect Aircall with HubSpot and Monday.com for unified communication channels.
Smooth Start, Stellar Performance

Onboarding

Benefit from our expertise as a global onboarding partner, ensuring a hassle-free setup.

Expert Assistance, Whenever You Need

Support

Access ongoing, specialised support for your Aircall, HubSpot, and Monday.com needs.

Tailored Solutions for Unique Needs

Customisation

Enjoy customised Aircall setups that perfectly fit your business workflows.

Boost Your Team’s Productivity

Efficiency

Streamline communication processes, saving time and enhancing team productivity.

Dependable Communication, Anytime

Reliability

Rely on stable and secure communication lines that keep your business connected.

Informed Decisions, Better Results

Insights

Gain valuable insights from integrated communication data to drive business decisions.

Grow Without Limits

Scalability

Our solutions grow with your business, supporting your expanding communication needs.

Onboarding Built for Fast, Reliable Setup

Getting a new phone system live shouldn't take weeks. As a global onboarding partner, we set up numbers across 100+ countries and get teams from multiple departments calling by the end of day one, then adjust settings as your business needs change, no hardware required, just a browser or app.

Visibility Into Every Call, Every Team

Guesswork doesn't help you improve service. With integrated call metrics, you can see who's available, spot missed calls and long hold times, and track performance trends over time, giving you the data to make real improvements rather than a hunch about where things are going wrong.

Support That Continues After Go-Live

Setup is only the start. Our team provides ongoing, specialised support for Aircall alongside your HubSpot and monday.com environment, so if something needs adjusting, a new number, a workflow change, or a training refresh, help is on hand without a long support queue.
Aircall is an integrated, easy to use, cloud-based phone solution.
Get set up, then customise as you go

Aircall's intuitive user interface makes even complex calling setups simple — our focus is on creating a great customer experience.

Create numbers in 100+ countries and begin onboarding teammates from multiple departments by the end of the day. Then adjust your settings whenever business demands — all from the comfort of our web, desktop, or mobile apps.

Try Aircall for free
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Easily integrate with CRM & Helpdesk

Automatically sync call details to your CRM and Helpdesk to save time and avoid switching back and forth between systems. You’ll be able to review call recordings; check the history of each account, lead, or contact; and see full context around every conversation.

Try Aircall for free
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Gain visibility into call metrics

See who’s on a call and who’s available at any moment. Learn why inbound calls are being missed, spot longer-than-usual hold times, and track historical trends to boost both individual and team performance.

Try Aircall for free
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Set up in seconds

No hardware. No headaches. Just a beautiful cloud call center solution you can use to start a conversation anywhere in the world — today.

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Connect to your tools

Calls go better when all the right info is tied together in the cloud. Integrate Aircall with CRM systems, Helpdesk solutions, and other essential apps.

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Gain visibility

Get rid of the guesswork. Monitor individual and team metrics in real-time to start making measurable improvements.

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Enable productivity

Don’t put progress on hold. Create new numbers, teams, and workflows on the fly whenever new business requirements arise.

upstream+Aircall

At upstream, we partner with best-in-class platforms that elevate how businesses connect, communicate, and grow; and Aircall is no exception. As an official Aircall partner, we help organisations get more from their voice systems by integrating Aircall seamlessly into their wider sales and support workflows.

From implementation to optimisation, our team works closely with clients to embed Aircall into their tech stack, ensuring every call is smarter, every conversation is tracked, and every team is equipped to respond faster. Together, we improve customer experiences, streamline communication, and give businesses the tools to scale with confidence.

Free 15-Minute Introduction to Aircall Services Offer

Discover the Power of Integrated Communication with Our Free Aircall Intro Call

You're invited you to a free 15-minute introduction call, where you'll learn how our Aircall services can revolutionise the way your team connects and collaborates.

Why Choose Us

Why Australian Businesses Choose upstream

We combine Aircall's reliable cloud infrastructure with hands-on technical expertise, giving Australian businesses a communication system that scales as they grow, integrates properly with existing tools, and stays supported long after implementation.

Ready to see what a properly integrated phone system can do for your team? Book your free 15-minute Aircall intro call with upstream's team today.

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How does integrating Aircall benefit my business?

Integrating Aircall streamlines your communication by syncing call data with customer records and projects, enhancing team collaboration, customer service, and data-driven decision-making.

What support can I expect during and after the Aircall onboarding process?

From the initial setup to ongoing queries, our team provides comprehensive support. This includes custom configuration, training for your team, and assistance with any challenges you might face, ensuring seamless operation.

Can you customise the Aircall integration to fit our specific business needs?

Absolutely! We tailor the Aircall integration to align with your business workflows, ensuring it complements your processes and meets your unique requirements.

How does your service ensure the reliability of our communication systems?

We leverage Aircall's robust infrastructure, combined with our technical expertise, to provide you with a stable and secure communication platform that you can rely on for your critical business operations.

How can integrating Aircall improve our team's productivity?

By automating data entry and ensuring all communication records are easily accessible, your team can spend less time on administrative tasks and more time on what matters most—building relationships and driving growth.

What our clients say

We spent 3 weeks (and countless headaches) trying to set up a phone system from a competitor. After 3 weeks, we still weren't able to make a phone call. The day that I discovered Aircall, I had a functional trial in my hands, was able to make a call on a new phone number, and then had my whole team set up. Very impressed with the service.
Tom S
The way that Aircall operates has made a huge impact on the way that my team functions. The features in Aircall make is easy for my team to split up into smaller teams within Aircall based on specific topics that our customers have which are allocated to the right agents. Aircall easily integrates with our CRM and their support team has always been reliable. We haven't experienced any dropped calls since launching with Airca
Lauren P
Aircall was incredibly fast to implement for my team of 15+ users when the pandemic began and we needed to quickly and efficiently pivot to remote work. In my opinion, the responsive support they provided and the speed with which we were able to get our teams up and running after moving from the office to home for the first time was remarkable. We had both our sales team and our customer service team set up with Aircall accounts on their Macs and mobile devices within 48 hours!
Ryan W
Aircall gives us office functionality without being in the office. We are able to take calls and transfer them with ease. Also, we are able to use our business number so that when we call our customers they see our local business number on their caller ID. Give Aircall a shot. We have loved it and are very happy with our decision.
Efrain M