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February 2025: upstream Wins monday.com APAC Partner of the Year for 2nd consecutive year

We are a Monday.com
platinum partner

Unlock unparalleled expertise and innovation by choosing Australia's premier monday.com Platinum Partner. Our distinguished position as the first and leading partner in the region reflects our deep commitment to excellence and an unmatched track record of success.

Monday-partner
monday Work Management
monday CRM
monday service
monday dev

Purpose of use / disclosure

Type of Personal Information

To enable you to access and use our software.

  • Identity Data
  • Contact Data

To provide our Services to you, including accessing our business solutions and manage your orders.

  • Identity Data
  • Contact Data

To contact and communicate with you about our Services including in response to any support requests you lodge with us or other enquiries you make with us.

  • Identity Data
  • Contact Data
  • Profile Data

To contact and communicate with you about any enquiries you make with us via our website.

  • Identity Data
  • Contact Data

For internal record keeping, administrative, invoicing and billing purposes.

  • Identity Data
  • Contact Data
  • Financial Data
  • Transaction Data

For analytics including profiling on our website, market research and business development, including to operate and improve our Services, associated applications and associated social media platforms.

  • Profile Data
  • Technical and Usage Data

For advertising and marketing, including to send you promotional information about our events and experiences and information that we consider may be of interest to you.

  • Identity Data
  • Contact Data
  • Technical and Usage Data
  • Profile Data
  • Marketing and Communications Data

To run promotions, competitions and/or offer additional benefits to you.

  • Identity Data
  • Contact Data
  • Profile Data
  • Financial Data
  • Transaction Data

If you have applied for employment with us; to consider your employment application.

  • Identity Data
  • Contact Data
  • Professional Data

To comply with our legal obligations or if otherwise required or authorised by law.

  • Any relevant Personal Information

Sensitive information: We only collect, hold, use and disclose sensitive information for the following purposes:

  • any purposes you consent to;
  • the primary purpose for which it is collected;

  • secondary purposes that are directly related to the primary purpose for which it was collected, including disclosure to the below listed third parties as reasonably necessary to provide our Services to you; and
  • if otherwise required or authorised by law.
  • Sensitive Information
  • Order Management System
  • Order Management System
  • Order Management System
  • Order Management System
hyne-logo

We built a custom order management system for Australia’s largest timber supplier

Cras vitae faucibus lacus. Sed bibendum, lacus sed ornare tempor, quam lacus dictum nunc, non vulputate ipsum eros non diam.

placholder-blue
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
hyne-logo

We built a custom order management system for Australia’s largest timber supplier

Cras vitae faucibus lacus. Sed bibendum, lacus sed ornare tempor, quam lacus dictum nunc, non vulputate ipsum eros non diam.

placholder-blue
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
hyne-logo

We built a custom order management system for Australia’s largest timber supplier

Cras vitae faucibus lacus. Sed bibendum, lacus sed ornare tempor, quam lacus dictum nunc, non vulputate ipsum eros non diam.

placholder-blue
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
hyne-logo

We built a custom order management system for Australia’s largest timber supplier

Cras vitae faucibus lacus. Sed bibendum, lacus sed ornare tempor, quam lacus dictum nunc, non vulputate ipsum eros non diam.

placholder-blue
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot
  • icon-sample Built in hubspot

Get started with your project...

Looking for comprehensive support for you next big project? Start your journey towards innovation nd success with a partner that understand the full spectrum of digital possibilities.

Get in touch with us today!

Get started with your project...

Looking for comprehensive support for you next big project? Start your journey towards innovation nd success with a partner that understand the full spectrum of digital possibilities.

Get in touch with us today!

Get started with your project...

Get started with your project...

Get started with your project...

Some of our monday.com Awards

Empower Your Business with upstream's monday.com Solutions

As Australia's leading monday.com Platinum Partner and back-to-back APAC Partner of the Year awardee, upstream specialises in transforming business operations through tailored monday.com solutions. Our expert team is dedicated to helping organisations streamline workflows, enhance collaboration, and drive efficiency using the power of monday.com.
PotY2024
PotY2023
SpecialistPartner
best_ps_partner_apac
PotY2020
Work Management
Service
Dev
CRM
WorkFormsicon
workcanvas_White
AI

monday.com
Service Offerings

upstream offers end-to-end monday.com services including platform implementation, tailored training, workflow automation, custom development, and ongoing support. Whether you need help setting up your workspace, optimising existing processes, integrating with other tools, or building advanced solutions, we deliver scalable, expert-led support to help your team get the most out of monday.com.

monday.com product experts

At upstream, we support all monday.com product offerings including monday work management, monday CRM, monday dev, monday service, WorkCanvas, WorkForms and monday.com's AI tools. Our team is experienced in configuring and optimising each product to suit your business goals, no matter the use case. From sales pipelines to service desks and product roadmaps, we build solutions that work.

mondayWorkManagement

Plan, track, and execute any project or workflow across teams with full visibility and real-time collaboration.

mondayCRM

Capture, manage, and nurture leads and customer relationships with a fully customisable sales and pipeline management solution.

mondayService

Manage and streamline customer support, IT service desks, and internal requests with a centralised, automated service management hub.

mondayDEV

Manage product development, track bugs, plan sprints, and collaborate across teams all in one flexible, agile-friendly workspace.

WorkForms

by monday.com

Create custom forms to collect, manage, and automate responses, seamlessly feeding data into your monday.com workflows for faster, smarter decision-making.

WorkCanvas

by monday.com

Brainstorm, plan, and collaborate visually with an infinite digital whiteboard designed for creative thinking, strategy sessions, and cross-functional teamwork.

AI

AI that works for you

Boost productivity with built-in AI tools that help you write updates, summarise information, generate tasks, automate workflows, and make smarter decisions, faster.

Lay the groundwork for your account

Project-based training and consulting packages give your champions and builders the tools they need to successfully hit the ground running.

 

Project-based training and consulting packages give your champions and builders the tools:

Implementation packages

upstream delivers a seamless transition to monday.com, managing everything from initial platform setup to hands-on training. We tailor every build to suit your operations so your team can hit the ground running with confidence and clarity.*

  • Expert-led board creation, custom automations, and native integrations
  • Transform existing processes into streamlined, scalable monday.com workflows
  • Empower internal champions with guided training for long-term success and self-sufficiency
*Subject to the hours allocated in your selected package.
Learn more

Tailored services

If your business requirements go beyond standard packages, upstream offers advanced, customised monday.com services from no-code solutions to technical development and integrations. We work closely with you to scope and deliver functionality that meets your unique operational needs.

  • Data migration from third-party systems into monday.com, preserving historical records
  • Custom integrations with non-native platforms and internal tools
  • API development and private apps to expand your monday.com ecosystem
Book a demo

Managed Services

After implementation, upstream continues to support you with personalised, hands-on consulting to ensure monday.com evolves alongside your business goals.

  • Accelerate ROI with expert-led board building, workflow audits, and platform governance tailored to your operations.
  • Empower your teams through live monday.com training, custom learning resources, and ongoing support for new use cases.
  • Gain clearer insights with customised dashboards that improve data visibility and support faster, more informed decision-making.
Learn more

monday.com API and Developer Consulting

We specialise in developing custom software and integrating systems to create a powerful technological ecosystem. 

  • Develop custom software solutions that perfectly align with your unique business needs and processes.
  • Design custom automation within monday.com to streamline your workflows and increase efficiency.
  • Provide continuous support and updates for your custom solutions, ensuring they evolve with your business needs.

 

Learn more

Champion Training

Train your champions to be self-sufficient and build skills confidently to onboard new teams and create new workflows at scale. Project-based training and consulting packages give your champions and builders the tools they need to successfully hit the ground running.

  • Native product configuration consulting and best practices. Learn how to use key features like dashboards, automations, and AI tools with real examples. 
  • Tailored end-user champion training. Our training sessions are tailored to your team's experience level—whether you’re brand new or looking to go deeper. We help your team feel confident and capable using monday.com to its full potential.
  • Master the platform. We focus on high-impact workflows and quick wins that save you time. With upstream, your training is practical, strategic, and designed to deliver fast results.
Learn more

Why Choose upstream

We’re an award-winning Platinum monday.com partner with deep platform expertise. From setup to scale, we build solutions that are practical, efficient, and built around your business. Trusted by teams across ANZ to turn monday.com into a powerful, time-saving asset.

  • Proven Expertise:
    With years of experience and recognition as a top monday.com partner, we bring unparalleled knowledge to your projects.
  • Tailored Solutions:
    We understand that every business is unique. Our solutions are customised to fit your specific needs and objectives.

  • End-to-End Services:
    From consultation to implementation and beyond, we provide comprehensive services to support your journey with monday.com.

  • Innovative Approach:
    We stay ahead of the curve, leveraging the latest features and integrations to keep your business competitive.

monday.com-platinum-partner

FAQs about monday.com with upstream

What services does upstream offer for monday.com?

upstream offers a comprehensive range of services for monday.com, including system setup and customisation, workflow automation, integration with other tools and systems, training for your team, and ongoing support. Our goal is to help you maximise the potential of monday.com for your business’s unique needs.

How can monday.com improve my business operations?

monday.com streamlines project management, improves team collaboration, and enhances overall productivity. Its customisable workflows and dashboards provide real-time insights into your operations, helping you make informed decisions quickly. With our expertise, you'll be able to fully leverage these features to optimise your business processes.

Can upstream customise monday.com to fit my specific business requirements?

Absolutely. Our expertise lies in tailoring monday.com to perfectly fit your business requirements. Whether it's customising boards, automating complex workflows, or integrating with your existing tools, we ensure that monday.com works seamlessly for your specific operational needs.

Is monday.com suitable for my industry?

monday.com is highly versatile and can be adapted to various industries, including technology, marketing, manufacturing, and more. Our team at upstream will work with you to customise monday.com in a way that aligns with your industry-specific requirements and challenges.

What kind of support can I expect from upstream for monday.com?

We provide end-to-end support for monday.com. This includes initial setup and customisation, employee training sessions to ensure your team can fully utilise the platform, and ongoing technical support. We're here to assist you at every step, ensuring a smooth and productive monday.com experience.

Start your monday.com project